2017-2018

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COMĀ 610. Conflict Management and Negotiation in Organizations. 3 Credit Hours.

Conflict is an ever-present component of any decision-making environment. By surveying relevant theory and research-- as well as applying the principles of such theory and research in actual simulations and case studies--students will (a) understand the multiple roles that communication plays in the processes of conflict management, negotiation, and mediation in organizations, (b) explore the elements and processes of negotiation and mediation, and (c) develop alternative models, theories, and ways of thinking about conflict and dispute management in organizations.